Spell Tracer
Questions, bugs, or help with a purchase — we're here.
The fastest way to reach us is by email. We read every message and try to reply within a few business days.
I lost my coins / progress. Progress and coins are saved on your device. If you reinstalled the app or switched devices, some progress may not carry over. Email us and we'll help.
My purchase didn't go through. Purchases are handled by the Apple App Store. If you were charged but didn't receive your coins, fully close and reopen the app — pending purchases finish automatically. If they still don't appear, email us with the date of purchase and we'll sort it out.
How do I request a refund? Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
Privacy. See our Privacy Policy.